Interview with Michael Bromley
We took some time out with Michael Bromley to find out about his role at Hobbs, his career trajectory, the value of resilience, and his professional and personal motivations.
When did you join Hobbs?
I joined Hobbs in the summer of 2012 within the IT team to support the development of IT infrastructure. After working on several major projects, including the installation of our management information system, I was given more responsibility as a Project Manager supporting the development of our IT services which support our value add to our customers.
I’ve now worked as a Project Manager for 8 years and take a leading role in the onboarding of new customers to ensure their transfer to us is as smooth as possible and delivers their expectations of partnership instantly.
How have you continued your professional development?
Recently I completed my Masters in Management with the University of South Wales. This is something I was able to achieve with thanks to the Stationers’ Foundation Postgraduate Bursary and the support of Hobbs throughout.
My motivations for doing the course were to expand on my previous academic accomplishments and I believed that advanced management theory would provide a solid foundation for furthering my career here at Hobbs.
I completed the 2-year course alongside my normal working hours, with over half the course and the dissertation being conducted throughout the pandemic.
What was the impact of the pandemic on your tuition?
Remote learning was not an easy experience and some of the additional exposure to other course attendees was lost due to this. However, most of a Masters course learning is through academic reading and research which was not impeded by the pandemic.
In fact the pandemic provided a unique opportunity to perform research for my dissertation into Organisational Citizenship Behaviours and the effects the pandemic had on it.
How will the course benefit Hobbs and our customers?
The course has provided me with a toolset of theory to utilise while leading and guiding our technically skilled teams. It has provided me an opportunity to engage with staff in a different manner, outside of the work dynamic, while exploring behavioural norms and expectations in a modern production environment.
This benefits Hobbs by enabling me to provide insight in an ever-changing modern manufacturing environment which directly and indirectly impacts on the experiences our customers and partners have while working with Hobbs. We are an active partner and always looking for improvements, however small.
What were the main things you have learned from the course?
The main things I learnt from the course were that a Masters requires an awful lot of reading, but also that the mood state of individuals within a team plays a huge impact on the likelihood of them performing well and ‘going further’ for each other.
Mental health is extremely important to this mood state. The psychological impact of the pandemic has caused varying affects on everyone differently but as a team, helping our colleagues with the smallest thing can make that positive impact needed.
Our specialist publishing company switched to Hobbs a year ago, and we have been delighted with the service, communication, delivery times, and every aspect of the relationship. Special thanks to Brian, Will and Colin for their care with everything.
Ray Chidell, Print Partner
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