The customer was concerned that errors in the content and delivery of their operating manuals could lead to expensive litigation and reputational damage to their business.
Hobbs was approached due to our proven track record in providing technically demanding print on demand solutions.
Hobbs worked closely with the customer to fully integrate with their ERP system and to design a bespoke print on demand solution.
This integration has enabled Hobbs to print and deliver personalised operating manuals globally with total accuracy and efficiency.
Provision of service
Orders from the customer’s ERP system automatically trigger print and distribution processes with complete accuracy.
Hobbs collates the personalised print manuals with additional documentation and assets before dispatch.
All orders are tracked throughout production and delivery to provide the customer with a complete audit trail.
Hobbs has printed and delivered 130,000 individual items annually for this customer, with a complete audit trail from file to delivery.
Hobbs has delivered 100% on time, in full, since project inception with full legislative compliance.
Our print on demand service has ensured no obsolete manuals and significant cost savings in management and production time.
Hobbs is rated as the No. 1 global print partner within the programme.
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